Please only fill in the column "delivery company" in case that you are customer of a company being represented by Degler.
 

Delivery company:
	Degler	Delivery company
Cooperation based on partnership
Professional competence
Reliability
Kindness, politeness
Familiar with customer problems
Taking customer requests into account
Involvement
Keeping of arrangements
Mutual trust
Quick accessibility by phone
Following-up of requirements by fax/e-mail
Quick elaboration of quotations
Quick answers by phone
Taking special requests into account
Assistance
Frequency of visits
Consulting
Delivery delays
Observation of deadlines
Clarity/structure of documents
Electronic data interchange
Provision of requested information
Provision of additional information without being asked
Product quality
Overall evaluation: To what extent are you satisfied with us?
Propositions for improvement/ideas/other
Optional:
Company's name:  City: Name: